Delete your FutMind account

You can have your FutMind account and the data tied to it deleted. The way is below; you do not need to sign in to read it.

How to ask for deletion

From the FutMind app:

Open the app and sign in.
On the Profile screen, tap “Delete My Account”.
Type the confirmation word and send the request. It is recorded with its date and you are signed out.

The other ways to apply are in the “How to exercise your rights” section of the Privacy Policy. Privacy Policy

There is no button on this website that deletes an account. Signing out does not delete it.

When it is deleted

It is deleted within 30 days of the deletion request at the latest, and it leaves the server backups before those 30 days are up. We tell you in writing what was deleted and what the law requires us to keep.

If you have a subscription

A deletion request also stops a subscription started on the website; if it cannot be stopped, the request is not taken and you are asked to cancel first. Cancel a subscription started in an app store in that store before you ask for deletion; deleting the account does not stop a store subscription.

My subscription

What is deleted

Name and e-mail address
Password hash, sessions and device records
Usage records

Records the law requires us to keep

Access to these records is restricted and they are used for nothing else. When the period ends they are deleted or made anonymous.

Invoice and accounting records: 10 years (Turkish Commercial Code Art. 82; for tax purposes, also 5 years under Tax Procedure Law Art. 253)
Payment transaction records: 10 years (Turkish Commercial Code Art. 82, Law No. 6563 Art. 11/3)
Order and order consent records: 10 years from the end of the year of the transaction (Law No. 6563 Art. 11/3, Turkish Commercial Code Art. 82). The e-mail and phone are removed from them. An order paid on the site keeps the name, surname and address; an order that was never paid keeps no buyer details.
Subscription record: its link to the account is cut; it is kept for the same period as the order record
The record of your deletion request and our answer: 3 years from the date of the answer

The periods are the same as the retention table in the Privacy Policy. If the two ever differ, the policy text prevails.

How to ask for deletion

From the FutMind app:

Open the app and sign in.

On the Profile screen, tap “Delete My Account”.

Type the confirmation word and send the request. It is recorded with its date and you are signed out.

The other ways to apply are in the “How to exercise your rights” section of the Privacy Policy. Privacy Policy

There is no button on this website that deletes an account. Signing out does not delete it.

If you have a subscription

Records the law requires us to keep

Access to these records is restricted and they are used for nothing else. When the period ends they are deleted or made anonymous.

Invoice and accounting records: 10 years (Turkish Commercial Code Art. 82; for tax purposes, also 5 years under Tax Procedure Law Art. 253)

Payment transaction records: 10 years (Turkish Commercial Code Art. 82, Law No. 6563 Art. 11/3)

Order and order consent records: 10 years from the end of the year of the transaction (Law No. 6563 Art. 11/3, Turkish Commercial Code Art. 82). The e-mail and phone are removed from them. An order paid on the site keeps the name, surname and address; an order that was never paid keeps no buyer details.

Subscription record: its link to the account is cut; it is kept for the same period as the order record

The record of your deletion request and our answer: 3 years from the date of the answer

The periods are the same as the retention table in the Privacy Policy. If the two ever differ, the policy text prevails.